Case studies

Real businesses, real retention

See how local businesses use limited subscription plans to grow repeat visits and build a loyal customer base.

Coffee shop · Wellington

Brew Haven Coffee

A local coffee shop in Wellington that used TapPayIt to replace paper punch cards with a limited subscription model — 10 coffees per month.

  • 40% increase in repeat customers
  • 25% boost in average order value
  • 90% customer satisfaction rate
Yoga studio · Auckland

Zen Flow Yoga Studio

A boutique yoga studio that switched from manual class registers to TapPayIt class packs — 10 classes or unlimited monthly options.

  • 35% increase in class attendance
  • 50% reduction in admin work
  • 95% member retention rate
Hair salon · Christchurch

Style & Grace Salon

A premium hair salon that turned one-off bookings into monthly membership plans, improving both revenue predictability and client loyalty.

  • 45% increase in repeat bookings
  • 30% growth in membership signups
  • 85% client satisfaction score

What they say

TapPayIt turned our casual buyers into regulars. The limited subscription model gave customers a reason to come back — and they did.

Sarah Johnson

Owner, Brew Haven Coffee

The dashboard shows us exactly who's returning and how often. We optimised our plans based on real data and retention went up immediately.

Michael Chen

Manager, Zen Flow Yoga

Setup was quick and our clients love checking in with their phone. No punch cards, no hassle — just a tap and they're in.

Emma Wilson

Director, Style & Grace Salon

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